Digital Account Representative

Warner Music Canada is seeking a full-time Digital Account Representative to work alongside the Sales team.  We are looking for a passionate sales rep that has experience in digital sales and music marketing to ensure operational account efficiencies and to assist in executing our digital strategy.      

The successful candidate will report to the Manager, Digital Revenue Development/Streaming and will work directly with Spotify Canada on a daily basis. This individual must have a strong working knowledge of digital music services, specifically, Spotify.    

Whether it’s managing booking forms or filling out priority release forms, your primary responsibility will be to provide proactive support for the growing Spotify account business.


  • Support Digital Revenue Development/Streaming Manager
  • Assist in day-to-day relationship management with Spotify Canada’s Label Relations & Editor
  • Manage Spotify’s free inventory Booking Form for ad campaigns each month (solicit Marketing Managers for artist liners and international assets, fill out booking form, collect assets and upload to FTP folder). <
    • Preview ad campaigns before launch date to ensure proper functionality
    • Recap booking form each month to a wider team
    • Send Homepage Takeover screen grabs to appropriate marketing managers
    • Assist with collecting assets for paid campaigns as well
  • Filling out a weekly priority release grid and managing an ongoing long lead priority sheet for Spotify Canada.
    • Continuously spot checking for late products and/or scheduling changes, keeping the grid up to date
    • Working closely with Digital Operation Specialist to ensure everything is ingested properly and live in the correct territories. Troubleshoot when necessary.
  • Manage our Submit to Browse program process
  • Recap and distribute weekly Spotify charts
    • Providing daily updates from the Viral 50 chart
  • Distribute advanced product links upon request
  • Provide approved artist press photos to Spotify Canada in a timely fashion upon request
  • Submit Artist Verifications and Artist Image Updates
  • Ensure domestic artist Spotify profiles are current and best practices are being implemented.
    • Liaise the Rovi process and all requests to expedite image uploads and bio updates
  • Help with prize fulfillment for Spotify and Topsify contests
  • Support our playlist strategy when required
  • Coordinate social media post requests with the appropriate Marketing Manager and the Marketing Social Strategy Manager.
    • Collect post links and screen grabs to share with Spotify Canada for real time value.


  • A strong understanding of digital music services, specifically, Spotify.
  • A working knowledge of ad-supported services & their business models.
  • Excellent written and verbal communication skills are a must.
  • Outstanding time management and organizational skills are assets in order to meet deadlines
  • Ability to take direction and execute specific outlined initiatives is required
  • Works well in a team and ability to work under pressure
  • Proficient in technology including but not limited to, Excel, PowerPoint, Outlook and Google Forms
  • Familiarity across general music genres
  • A passion and interest in developing artists and music
  • A basic understanding of social media platforms


  • Digital sales, merchandising and/or marketing or equivalent digital retail experience is preferred.
  • Music industry experience is an asset


  • Academic Degree or Diploma is required

Applicants can email their cover letter and resume to